Terms & Conditions

POLICIES, TERMS & CONDITIONS

Payment

1.1 Lessons are charged in blocks of 4 or 24 payment is always required in advance. A card on file or full payment for semester or packages is required upon registration or when due.

1.2 Please make all payments before the lesson begins.

1.3 Lessons fees are non-refundable and non-transferable

1.4 Lesson Packages, any discounts offered to existing students for lesson packages will be valid to customers making payment at the beginning, on the first lesson, of any new block of lessons.

1.5 Students are responsible for providing a suitable instrument for instruction. Tuition does not include the cost for lesson books, materials etc.

1.6 Teachers reserve the right to decide whether any individual student requires specialist tuition due to learning difficulties and the right to suspend lessons indefinitely or recommend private tuition where required.

1.7 Minimum lesson commitment is three (3) months. 1.8 Lesson fees payment made and not used for more than 6 months after payment will be forfeited and not refunded.

Missed Lessons and Cancellations

2.1 Each student is entitled to six cancellations per year, for the period 1st October to 30th September each school year. Twenty-four (24) hours’ notice must be given in order to constitute a cancellation. Late cancellations on the day of your lesson will have to be charged for at the current rate of 100% of the fee and will also not be included in your allowance of six allowed cancellations per year. After your six cancellations have been used then additional lessons will be charged for.

2.2 The music school will be closed for two weeks at Christmas and one week over Easter, we do not stop teaching classes over half term or during the summer holidays. Please ensure that you check this website and read the holiday notices which are distributed before every holiday.

2.3 You will not be charged for lessons cancelled by the music teacher.

2.4 You will not be charged over the holidays that the music school has taken.

Arrival and Departure of Students

3.1 Please ensure the students use the washroom before the lessons.

3.2 Please arrive on time and return to pick up students punctually. This is important as other classes may be interrupted

3.3 We kindly implore parents to drop their children and come back for pick-up. Parents are to wait in the vehicle or come back to pick their ward for maximum concentrations.

General Terms

4.1 Please keep the school informed of any changes in contact details, any changes in mobile number of address are essential especially for emergencies, it is important for you to have an answerphone on your telephone number to avoid disappointment as there may be occasional last-minute changes to lessons due to unforeseen circumstances.

4.2 Students may not cause harm or damage to equipment on the premises or walk around the building into any other areas without permission from the teacher.

4.3 Bow Lake Music reserves the right to terminate lessons indefinitely due to consistent absenteeism, lack of progress, bad behavior and any reason relating the progress of other students or any other reasonable cause. Verbal abuse from parents/students will always result in instant termination of lessons without refund.

Release of Liability

I agree on behalf of myself, my heirs, assign and minor(s), I release and hold harmless Bow Lake Music (A division of Educify Inc), its owners and operators from all liability, claims and causes of action whatsoever, arising out of or related to any loss, damage or injury, that may be sustained by the participant and/or undersigned while taking music lessons. I understand that I am responsible for my child up until lesson time.

Many Thanks,

School Director

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